An AI enablement program, built from scratch
I was the first person in my role at a global sports and entertainment company of about 5,000 people. The job was to get them using AI well, safely, and for real work. There was no playbook, so I built one.
Program at a glance
What I built
Training-gated licensing
You take the training, you get the seat. Every new user starts with the basics of safe, effective use.
AI enablement hub
56+ guides, prompts, templates, and how-tos in one place, most of them built from real employee requests.
AI Champions and their hub
A peer-educator network with annual re-certification, plus a separate 26-resource hub with everything champions need to teach their own teams.
A front door for AI ideas
A conversational intake bot, so every idea gets a card, an owner, and a status people can see.
The full storyAI courses
A six-module AI Power User path, token-efficiency training, and a builder course, all built from scratch rather than licensed.
See the coursesWhite-glove executive training
One-on-one sessions for executives, built around the work they actually do.
Office hours
Twice-weekly sessions, one timed for each coast, where anyone can bring a problem.
IT onboarding
A multi-course onboarding pathway that gets every new hire set up and confident, plus quick-start guides for interns.
Security awareness and compliance
I run the company's security awareness program in KnowBe4, in partnership with the security team: all compliance training, plus the campaigns and assessments that show whether it's working.
Compliance training
Every required compliance course, assigned, tracked, and kept current.
Phishing simulations
Ongoing simulated phishing campaigns, with follow-up training when someone clicks.
Measuring the baseline
A proficiency assessment and culture survey, so we know where people actually stand.
Quarterly releases
A planned calendar of security topics each quarter, instead of one big annual push.
A hackathon any team can run
Department AI hackathon kit
I started from a one-day format another team had run and rebuilt it into a package any department can pick up, adapt, and run on its own.
It runs on agile basics the company wanted to bring in more widely: sprints, stand-ups, and sizing. The hub also includes materials for 1:1 workflow sessions, so champions can coach one person through their own use case.
- Find the use casesThe team works through ideas from their own department and picks what to build.
- Size themEstimate how long each one will take and which pieces and tools it needs.
- Build and refine in sprintsShort sprints with stand-ups give everyone structured time to work and adjust.
- Ship a workflowEach team or person finishes with one or two working workflows they keep using.
Use case discovery
Prompts that help a team find ideas worth building in their own work.
SizingMy addition
Guess the effort, the pieces, and the time before anyone starts building.
Sprints and stand-ups
Agile structure without the jargon, scaled to whatever timeline the team picks.
Tool fit
A tour of the company's tech stack, so people know which tool works best where.
Developer resources for internal builders
As more people build their own AI tools, the next problem is running them well. I'm building starter code, reusable patterns, and guides so builders start from something that's already efficient, secure, and cheap to run.