A multi-channel learning intake system
Training requests and content packages arrived from every direction. I built one intake system to route them, with AI doing exactly one job. I'm demoing it at BoxWorks 2026.
- Intake form
- Routing
- Tracking
- Box AI: content review
- Built almost entirely on Box automation, so requests land in the right place and move through review without anyone chasing them.
- Box AI reads each submitted package, flags content that needs a closer look, and writes a summary for the reviewer.
- The reviewer makes every decision. AI saves them the first read.
- Next: a second Box AI step that pulls relevant resources into the notification email, so requesters get help before the review even starts.